Our Support Plans
Dental practices rely on efficient and secure IT systems to deliver the best patient care. That’s why we offer flexible, scalable IT support plans tailored to the unique needs of dentists and dental teams.
OUR PLANS
Choose a plan that suits your practice.
Finding the right IT support is essential for any dental practice, that’s why we offer a range of flexible plans to suit your unique needs.
Whether you need essential support, enhanced security and monitoring, or comprehensive IT management, our plans are designed to keep your dental practice running smoothly.
OUR SUPPORT PLANS
Choose coverage to suit you.
Finding the right IT support is essential for any business, and that’s why we offer a range of flexible plans to suit your unique needs.
Core Support
Our entry level package provides fundamental IT support to keep your practice operating efficiently.
What’s included?
30 Minutes of remote support, per user.
Two devices supported, per user.
Monthly IMAC (Install, Move, Add, Change) Allowance
Quarterly IT health checks and business reviews
Automated monthly service reporting.
Bespoke services are available on application.
Advanced Support
A more extensive IT package that includes enhanced security, backup, and monitoring for dental practices.
What’s included?
Unlimited remote support
Two devices supported, per user.
30 Minutes of IMAC Allowance, per five users.
Antivirus with EDR (Endpoint Detection & Response), one device per user.
Quarterly Microsoft 365 Risk Management
Windows Patch Management
Phishing Simulation and Training
Advanced Email Protection
Microsoft 365 Backup
Hardware monitoring, one device per user
1TB of Hardware/Server Cloud backup
Quarterly IT health checks and business reviews
Automated monthly service reporting.
Service Dashboards.
Bespoke services are available on application.
Complete Support
Our most extensive IT support package, ensuring seamless operations, security, and compliance for dentists and dental teams.
What’s included?
Unlimited remote and on-site support
Full server Support
Unlimited devices supported
Unlimited monthly IMAC allowance
Unlimited Antivirus with EDR
Real-time Microsoft 365 Risk Management
Windows Patch Management
Phishing simulation and training
Advanced email protection
Microsoft 365 Backup
Application Patch Management
Hardware Monitoring
Hardware / Server Cloud Backup
24/7/365 Managed Detection and Response
Quarterly IT health checks and business Reviews
Bespoke monthly service reporting
Bespoke service dashboards
OUR SUPPORT SERVICES
Support feature breakdown
Next Generation Anti-virus
Protect your dental practice from cyber threats with real-time AI-powered security offering network isolation and proactive threat response.
Microsoft 365 Risk Management
Strengthen your Microsoft 365 security with Secure Score audits, threat monitoring, and cloud activity tracking to reduce cyber risks.
Phishing Simulation and Training
Train your staff to identify and avoid phishing attacks, reducing risk exposure from 70% to single digits.
Email Security
Prevent phishing, malicious links, and impersonation scams with enhanced protection beyond standard Microsoft 365 security.
Microsoft 365 for Business
Microsoft 365 for Business offers a comprehensive suite of productivity tools, enabling seamless collaboration and secure remote working for your entire practice.
Microsoft 365 Backup
Ensure secure, automated backups for Exchange, SharePoint, OneDrive, and Teams, protecting against data loss from human error or cyber threats.
Managed Detection and Response
Beyond Anti-virus, our cyber security experts actively monitor, hunt threats, and protect your network around the clock.
