Cyber Security as a service. 

At DentalMSP, we provide advanced cyber security solutions designed specifically for dental practices. By packaging technology, tools, and expert support into a fully managed service, we help dentists defend against cyber threats.

CYBER SECURITY FOR BUSINESS

Is your dental practice prepared for a Cyber Attack?

Cyber threats targeting dental practices are on the rise, with cybercriminals exploiting weaknesses in dental software, patient data storage, and online booking systems. A single data breach could expose sensitive patient records, leading to regulatory fines, reputational damage, and operational downtime. 

Don’t wait until it’s too late—find out how exposed your practice might be to these threats and learn how to protect yourself effectively.


HOW CAN WE HELP YOUR BUSINESS?

Our Cyber Security services

Next Generation Anti-virus

Advanced, AI-powered anti-virus and Endpoint Detection and Response (EDR) to detect, isolate, and eliminate threats before they impact your dental practice. 

Managed Detection and Response.

Proactive 24/7 monitoring, real-time threat detection, and expert-led response to prevent cyber threats from disrupting your dental operations. 

Email Security.

Protect your practice from phishing attacks, malware, and impersonation scams targeting your staff and patient communications. 

Phishing Simulation and Training.

Educate your team with realistic phishing simulations to reduce human error – the leading cause of security breaches in dentistry. 

Vulnerability Scanning.

Identify and fix security gaps in your dental software, patient database, and practice network before hackers exploit them. 

Microsoft 365 Risk Management.

Enhance your Microsoft 365 security with Secure Score audits, risk management, and cloud threat detection to prevent data breaches. 

WHAT SETS DENTALMSP APART?

What is Cyber Security?

Cyber security involves protecting your dental systems, patient records, and practice software from digital threats such as ransomware, data breaches, and phishing attacks. 

Implementing effective cybersecurity measures is particularly challenging today because there are more devices than people, and attackers are becoming more innovative. A successful cybersecurity posture has multiple layers of protection spread across the computers, networks, programmes, or data that one intends to keep safe. In an organisation, a unified threat management gateway system can automate integrations across products and accelerate key security operations functions: detection, investigation, and remediation. People, processes, and technology must all complement one another to create an effective defence from cyberattacks.

People

Your dental team plays a crucial role in protecting patient data and maintaining cyber security within your dental practice. Staff must understand and follow best practices such as:

  • Using strong passwords to prevent unauthorised access to patient records. 
  • Being cautious of suspicious emails and attachments that may contain malware.
  • Backing up patient data securely to prevent loss in case of cyber attacks. 

Since human error accounts for 95% of breaches, DentalMSP offers cyber security training tailored for dental staff, helping them recognise threats before they cause harm. 


Technology

Implementing the right technology solutions is essential to protect your practice’s IT infrastructure, patient records, and online systems from cyber threats. 

Key areas of protection include: 

  • Endpoint security – Protecting computers, tablets, and dental imaging devices. 
  • Network security – Securing internet connections and practice Wi-Fi against breaches. 
  • Cloud security – Keeping patient data in cloud-based dental software encrypted and secure. 


Processes

Every dental practice needs a well-defined cyber security strategy to prevent and respond to data breaches, ransomware, and hacking attempts. 

  • Prevention – Implementing best practices to stop attacks before they happen. 
  • Detection – Identifying suspicious activity in dental software and IT systems. 
  • Response – Acting quickly to minimise damage and restore operations. 

At DentalMSP, we offer fully managed cyber security services, ensuring your dental practice is always protected. Alternatively, we can provide expert guidance on how to strengthen your practice’s cyber security measures in-house. 


60% of Small Business close
after a Cyber Attack.

Dental practices are not immune, a data breach could lead to lost patient trust, hefty fines, and permanent closure. 

Only 14% of Businesses are prepared for Cyber Attacks.

Many dental practices lack adequate cyber security measures, making them easy targets for hackers. 

Ransomware attacks occur every 11 seconds. 

A ransomware attack could lock your patient records and practice management system, preventing access until a ransom is paid. 

95% of security breaches are caused by human error.

Cyber criminals often exploit staff mistakes, such as clicking on phishing emails or using weak passwords. Employee training is vital to reducing this risk. 

What are the types of Cyber Security threats?

Cloud Security

With dental software moving to the cloud, securing your online patient databases, digital X-rays, and cloud-based appointment systems is critical. 

  • Protect dental applications and cloud data from malware and unauthorised access. 
  • Maintain HIPAA and GDPR compliance with encrypted cloud storage. 

Identity Fraud

Cyber criminals can steal login credentials to access practice management software, financial records, or NHS portals. 

  • Implement Multi-Factor Authentication (MFA) for all accounts. 
  • Monitor account activity for unauthorised access attempts. 


Phishing

Fake emails disguised as NHS communications, suppliers, or even patients trick dental teams into revealing login details. 

  • Email filtering and staff training can prevent phishing scams before they cause harm.

Ransomware

Hackers can encrypt patient records and demand a ransom to restore access, disrupting appointments and patient care. 

  • Regular data backups and ransomware protection help safeguard your practice. 

WHAT DO WE GET ASKED THE MOST?

Frequently Asked Questions

What is Cyber Security?

Cyber security in a business context encompasses a wide range of practices and measures designed to safeguard digital assets from various threats. Fundamentally, it focuses on three key principles: confidentiality, integrity, and availability.

  1. Confidentiality ensures that sensitive information remains restricted to authorised individuals only, protecting it from unauthorised access and breaches.
  2. Integrity involves maintaining the accuracy and consistency of data, ensuring that it is not altered or tampered with by malicious actors.
  3. Availability guarantees that information and systems are accessible to authorised users when needed, even in the face of potential disruptions or attacks.

Together, these elements form a comprehensive approach to protecting an organisation’s data, connectivity, and computer systems from cyber attacks and unauthorised access. This involves implementing a variety of strategies, including network security, encryption, access controls, and incident response plans, all aimed at minimising risks and ensuring the secure operation of business processes.

How likely is a Cyber Attack?

The likelihood of a cyber attack varies by business size and sector, but the statistics highlight a concerning trend. Recent data indicates that cyber attacks are a significant risk for organisations of all sizes, with some of the largest financial impacts observed within the UK market.

  • Small businesses: For companies with 1-9 employees, 23% fell victim to a cyber attack in the past year. These incidents cost, on average, £4,359.00 per attack.
  • Medium-sized businesses: Nearly one-third (around 30%) of organisations with 10-49 employees experienced cyber attacks, with each attack resulting in an average financial loss of £9,225.00.
  • Larger organisations: Among companies with 50-249 employees, 29% reported being targeted by cyber attacks. The average financial impact for these businesses was significantly higher, amounting to £58,750.00 per incident.

These figures underscore the prevalent risk of cyber threats across various business sizes and the substantial financial consequences that can follow. As cyber attacks continue to evolve and become more sophisticated, businesses of all sizes should prioritise robust cyber security measures to mitigate these risks.

What are the most common types of Cyber Attacks?

Understanding the various types of cyber attacks is crucial for effective cybersecurity. Here are some of the most frequently encountered threats:

  1. Malware: This encompasses malicious software, including viruses, worms, and spyware, designed to damage or gain unauthorised access to systems.
  2. Phishing: A technique where attackers use deceptive emails or messages to trick individuals into revealing sensitive information, such as passwords or financial details.
  3. Denial of Service (DoS): This attack aims to overwhelm a system or network, rendering it unavailable to users by flooding it with excessive traffic.
  4. Password Attacks: Methods like brute force or credential stuffing are employed to crack or guess passwords, gaining unauthorised access to accounts.
  5. Man-in-the-Middle (MitM) Attacks: In these attacks, the perpetrator intercepts and potentially alters communications between two parties without their knowledge.
  6. Trojan Horses: These are deceptive programmes that appear legitimate but contain hidden malicious code designed to compromise a system once executed.
  7. Ransomware: This type of malware encrypts files or locks users out of their systems, demanding a ransom payment for restoration.
  8. SQL Injection: Attackers exploit vulnerabilities in web applications by injecting malicious SQL code to access or manipulate database information.
  9. Drive-by Downloads: These occur when malicious software is automatically downloaded to a user’s device without their consent, often through compromised websites.

While the severity and specifics of these attacks can vary, they represent some of the most common threats faced by businesses today. Implementing robust security measures is essential to defend against these and other evolving cyber threats.

What is a phishing email?

Cyber attackers attempt to deceive you into divulging personal information through a technique called phishing. They often use fake links or attachments in emails to steal data or install malicious software. In fact, nearly three-quarters of security breaches or attacks are attributed to malicious emails. To enhance awareness and detection, it’s advisable to circulate screenshots of any phishing emails received among staff. This helps ensure everyone is informed and better equipped to recognise and handle suspicious emails in the future.

What is malware?

Malware is a type of malicious software designed to cause harm, disruption, or theft of information once it infiltrates a system. It often enters a system when a user clicks on a harmful link or opens a malicious attachment in an email.

What is the Cyber Essentials scheme?

The Government supports the Cyber Essentials scheme, which provides independent certification for businesses of all sizes that adhere to best practices in five key areas of computer security:

  • Boundary firewalls and internet gateways
  • Secure configurations
  • User access controls
  • Malware protection
  • Patch management

Achieving Cyber Essentials certification allows your organisation to demonstrate compliance with a Government-endorsed standard.

Since October 2014, Cyber Essentials certification has been mandatory for suppliers involved in Government contracts that require handling personal information or providing certain ICT products and services. Holding a Cyber Essentials badge qualifies you to bid for these contracts.

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